For med spas and aesthetics clinics

Most of your bookings start with a question you have answered a thousand times.

How much is a syringe, how long is the downtime, do you do consultations on Saturdays. A line that answers those from your own price list and books the consultation — without ever giving medical advice.

Talk to it

Have a conversation with it, right now

Ask it something one of your med spas callers would. It speaks in your browser — no number to dial, nothing to install, and no form first.

Or just listen

Three calls it has already handled

Recorded, with transcripts — including the one where it is asked a clinical question and declines to answer it. That refusal is the part worth hearing.

Where these calls actually get lost

During treatments

You are with a client and the phone rings. Someone comparing three clinics calls all three; the one that answers gets the consultation.

Evenings, when people research

Aesthetics enquiries skew late. A line that answers at 9pm with real prices catches the enquiry at the moment of interest instead of the next morning.

Price questions before anything else

Answered consistently, from what you set, rather than differently by whoever picks up.

Hear It Answer

Three calls it handles without anyone in the office. The third one is the one worth listening to — it is what the assistant does when it does not know the answer.

After hours

0:31

A caller reaches the line at 7pm, long after the office closed.

Answers from your hours, takes the message, and sets the callback expectation.

0:31

Read the transcript

Caller: Hi — I was trying to reach the office. I think you're closed already?
Receptionist: We are, yes — the office is open eight to five, Monday through Friday. I can take a message and have someone call you back first thing tomorrow.
Caller: That'd be great. It's about a cracked filling, it's been bothering me all day.
Receptionist: Understood — a cracked filling. Can I get your name and the best number to reach you?
Caller: Marcus Webb. Five five five, oh one four two.
Receptionist: Thanks, Marcus. I've got that down and someone will call you in the morning.

Pricing question

0:28

The single most common call any business gets, at the moment nobody is free to pick up.

Answers directly from your pricing notes instead of taking a message about it.

0:28

Read the transcript

Caller: Hi, how much do you charge for a standard cleaning?
Receptionist: A standard cleaning is a hundred and forty dollars, and for new patients that includes the exam and x-rays.
Caller: Okay. And do you take Delta Dental?
Receptionist: We do. If you leave me your name and number, I'll have the front desk confirm exactly what your plan covers before you come in.
Caller: Perfect. Dana Ruiz, five five five, oh one seven eight.
Receptionist: Got it, Dana. They'll be in touch.

Won't guess

0:23

A clinical question the assistant has no business answering.

Refuses to invent an answer and hands it to a human. This is the behaviour that decides whether you can leave it on your line unsupervised.

0:23

Read the transcript

Caller: I need to know whether Doctor Alvarez can do a root canal on a molar that already has a crown on it.
Receptionist: That's a clinical question, and I'm not going to guess at it. Let me have Doctor Alvarez's team call you back so you get a real answer — can I take your name and number?
Caller: Sure. Priya Raman, five five five, oh one nine three.
Receptionist: Thank you, Priya. I've flagged it as a clinical question and someone will follow up with you today.

These are simulated demos. The businesses, callers and phone numbers are fictional and the voices are synthesised, scripted to what the assistant is actually built to do. They are not recordings of real customer calls — we do not record or publish those.

Let it handle price-and-availability calls first

Give it your price list and your consultation availability, and forward calls that ring out. Those are the calls that convert to consultations, and they are the ones a busy treatment room loses.

200 minutes included, then $0.55/min — and never more than a bigger plan would have cost. No contract, cancel any time from your dashboard.

Other industries

Questions this comes up against first

Will it give medical advice about a treatment?: No. It quotes your prices, describes what a treatment is in the words you give it, and books consultations. Anything about suitability, side effects, interactions, or whether someone is a candidate is refused and routed to your clinical staff. That boundary is not a setting to be relaxed — it is the point.
Can it take a deposit or payment over the phone?: No. It does not collect card details, and it should not be asked to. It books the appointment and your existing process handles payment.
Do I have to change my phone number?: No. You get a new number for the assistant, and most businesses forward their existing line to it — after hours, on no-answer, or when the line is busy — and keep the number customers already have.
What happens if it does not understand someone?: It takes a message rather than guessing, and every call lands in your dashboard with a full transcript. Spot-check the first week — that is what the transcripts are for.
What does it cost?: $99/month includes 200 minutes, about 66 calls at three minutes each. Past that it is $0.55/minute, and there are larger plans at $299 for 700 minutes and $599 for 1,400. You do not have to guess your volume: each month you are billed on whichever plan works out cheapest for the minutes you actually used, so a busy month on a small plan stops at what the bigger plan would have cost.