After hours
0:38A caller reaches the line at 7pm, long after the office closed.
Answers from your hours, takes the message, and sets the callback expectation.
0:38
Read the transcript
- Caller
- Hi, um, is this the dental office? I think I might've just missed you guys.
- Receptionist
- Hi! Yeah, you've got the right place. We closed at five, but I can definitely take a message for you.
- Caller
- Okay, great. So I cracked a filling at lunch and it's been bugging me all afternoon.
- Receptionist
- Oh no, that's no fun. Let me grab your name and the best number, and I'll make sure someone calls you first thing in the morning.
- Caller
- Sure. It's Marcus Webb. Five five five, oh one four two.
- Receptionist
- Perfect, Marcus, I've got it. They'll call you tomorrow morning. Hope it settles down tonight.