For solo and small firms

A caller who reaches voicemail has already dialled the next firm.

Intake calls arrive while you are in court, in a deposition, or with a client. A line that answers professionally, takes the matter type and the contact details, and refuses — carefully — to say anything that sounds like advice.

Talk to it

Have a conversation with it, right now

Ask it something one of your law firms callers would. It speaks in your browser — no number to dial, nothing to install, and no form first.

Or just listen

Three calls it has already handled

Recorded, with transcripts — including the one where it is asked a clinical question and declines to answer it. That refusal is the part worth hearing.

Where these calls actually get lost

While you are in court

Hours where you cannot be reached are the hours prospective clients call. Every one gets a real answer and a callback logged, rather than a voicemail greeting that says you are unavailable.

The first call after an accident

In personal injury especially, the firm that answers is often the firm retained. Being reachable at 9pm is the difference.

Calls that are not for you

Wrong practice area, wrong jurisdiction, sales calls. Screened and logged, so what reaches you is the ones worth your time.

Hear It Answer

Three calls it handles without anyone in the office. The third one is the one worth listening to — it is what the assistant does when it does not know the answer.

After hours

0:31

A caller reaches the line at 7pm, long after the office closed.

Answers from your hours, takes the message, and sets the callback expectation.

0:31

Read the transcript

Caller: Hi — I was trying to reach the office. I think you're closed already?
Receptionist: We are, yes — the office is open eight to five, Monday through Friday. I can take a message and have someone call you back first thing tomorrow.
Caller: That'd be great. It's about a cracked filling, it's been bothering me all day.
Receptionist: Understood — a cracked filling. Can I get your name and the best number to reach you?
Caller: Marcus Webb. Five five five, oh one four two.
Receptionist: Thanks, Marcus. I've got that down and someone will call you in the morning.

Pricing question

0:28

The single most common call any business gets, at the moment nobody is free to pick up.

Answers directly from your pricing notes instead of taking a message about it.

0:28

Read the transcript

Caller: Hi, how much do you charge for a standard cleaning?
Receptionist: A standard cleaning is a hundred and forty dollars, and for new patients that includes the exam and x-rays.
Caller: Okay. And do you take Delta Dental?
Receptionist: We do. If you leave me your name and number, I'll have the front desk confirm exactly what your plan covers before you come in.
Caller: Perfect. Dana Ruiz, five five five, oh one seven eight.
Receptionist: Got it, Dana. They'll be in touch.

Won't guess

0:23

A clinical question the assistant has no business answering.

Refuses to invent an answer and hands it to a human. This is the behaviour that decides whether you can leave it on your line unsupervised.

0:23

Read the transcript

Caller: I need to know whether Doctor Alvarez can do a root canal on a molar that already has a crown on it.
Receptionist: That's a clinical question, and I'm not going to guess at it. Let me have Doctor Alvarez's team call you back so you get a real answer — can I take your name and number?
Caller: Sure. Priya Raman, five five five, oh one nine three.
Receptionist: Thank you, Priya. I've flagged it as a clinical question and someone will follow up with you today.

These are simulated demos. The businesses, callers and phone numbers are fictional and the voices are synthesised, scripted to what the assistant is actually built to do. They are not recordings of real customer calls — we do not record or publish those.

Start with after-hours intake

Forward the line outside office hours only. You get a week of real intake transcripts to review — including the ones it handled badly, if any — before it ever touches a call during business hours.

200 minutes included, then $0.55/min — and never more than a bigger plan would have cost. No contract, cancel any time from your dashboard.

Other industries

Questions this comes up against first

Could it accidentally give legal advice or create a conflict?: It is configured to state that it is not a lawyer and cannot give legal advice, and to take contact details and matter type only. It does not discuss the merits of a matter, quote outcomes, or say anything that could be read as accepting a representation. It is an intake and message-taking line, and it should be introduced to callers as exactly that. If your jurisdiction's rules require specific disclosure language on first contact, give it that wording and it will use it verbatim.
Can it run a conflicts check?: No. It captures the names it is given so you can run the check yourself, and it does not tell a caller whether the firm can act for them.
Do I have to change my phone number?: No. You get a new number for the assistant, and most businesses forward their existing line to it — after hours, on no-answer, or when the line is busy — and keep the number customers already have.
What happens if it does not understand someone?: It takes a message rather than guessing, and every call lands in your dashboard with a full transcript. Spot-check the first week — that is what the transcripts are for.
What does it cost?: $99/month includes 200 minutes, about 66 calls at three minutes each. Past that it is $0.55/minute, and there are larger plans at $299 for 700 minutes and $599 for 1,400. You do not have to guess your volume: each month you are billed on whichever plan works out cheapest for the minutes you actually used, so a busy month on a small plan stops at what the bigger plan would have cost.