For HVAC, plumbing and electrical

You are under a sink. The phone is in the van. That call is going to your competitor.

Emergency work goes to whoever picks up first. A line that answers on the second ring, takes the address and the problem, and texts it to you — while you are still holding a wrench.

Talk to it

Have a conversation with it, right now

Ask it something one of your home services callers would. It speaks in your browser — no number to dial, nothing to install, and no form first.

Or just listen

Three calls it has already handled

Recorded, with transcripts — including the one where it is asked a clinical question and declines to answer it. That refusal is the part worth hearing.

Where these calls actually get lost

Mid-job, hands full

You cannot answer from under a sink or up a ladder, and a homeowner with water on the floor calls the next number on the list. The call gets answered, the details get taken, and you get the message when you are out.

Nights, weekends and holidays

The most valuable calls in this trade arrive at the worst hours. An answering machine loses them; a line that takes the address, the fault and the urgency does not.

Twenty calls after one storm

Weather turns and the phone does not stop. Everyone gets answered and logged in the order they called, instead of the ones who gave up being lost silently.

Hear It Answer

Three calls it handles without anyone in the office. The third one is the one worth listening to — it is what the assistant does when it does not know the answer.

After hours

0:31

A caller reaches the line at 7pm, long after the office closed.

Answers from your hours, takes the message, and sets the callback expectation.

0:31

Read the transcript

Caller: Hi — I was trying to reach the office. I think you're closed already?
Receptionist: We are, yes — the office is open eight to five, Monday through Friday. I can take a message and have someone call you back first thing tomorrow.
Caller: That'd be great. It's about a cracked filling, it's been bothering me all day.
Receptionist: Understood — a cracked filling. Can I get your name and the best number to reach you?
Caller: Marcus Webb. Five five five, oh one four two.
Receptionist: Thanks, Marcus. I've got that down and someone will call you in the morning.

Pricing question

0:28

The single most common call any business gets, at the moment nobody is free to pick up.

Answers directly from your pricing notes instead of taking a message about it.

0:28

Read the transcript

Caller: Hi, how much do you charge for a standard cleaning?
Receptionist: A standard cleaning is a hundred and forty dollars, and for new patients that includes the exam and x-rays.
Caller: Okay. And do you take Delta Dental?
Receptionist: We do. If you leave me your name and number, I'll have the front desk confirm exactly what your plan covers before you come in.
Caller: Perfect. Dana Ruiz, five five five, oh one seven eight.
Receptionist: Got it, Dana. They'll be in touch.

Won't guess

0:23

A clinical question the assistant has no business answering.

Refuses to invent an answer and hands it to a human. This is the behaviour that decides whether you can leave it on your line unsupervised.

0:23

Read the transcript

Caller: I need to know whether Doctor Alvarez can do a root canal on a molar that already has a crown on it.
Receptionist: That's a clinical question, and I'm not going to guess at it. Let me have Doctor Alvarez's team call you back so you get a real answer — can I take your name and number?
Caller: Sure. Priya Raman, five five five, oh one nine three.
Receptionist: Thank you, Priya. I've flagged it as a clinical question and someone will follow up with you today.

These are simulated demos. The businesses, callers and phone numbers are fictional and the voices are synthesised, scripted to what the assistant is actually built to do. They are not recordings of real customer calls — we do not record or publish those.

Point your overflow at it first

Set your existing line to forward on no-answer and on busy. Nothing changes for calls you can take; the ones that would have rung out get answered instead. Read a week of transcripts before you consider giving it the after-hours line too.

200 minutes included, then $0.55/min — and never more than a bigger plan would have cost. No contract, cancel any time from your dashboard.

Other industries

Questions this comes up against first

Can it tell a real emergency from a routine job?: It can ask the questions you tell it to ask — no heat, no water, gas smell, sewage backup — and flag the call accordingly in your dashboard and in the text it sends you. What it will not do is decide on its own what counts as an emergency, or promise a homeowner someone is on the way. It gathers and escalates; you dispatch.
Can it quote a price?: It can quote the numbers you give it — a call-out fee, a diagnostic charge, a standard install range. It will not invent a price for work it has not seen, and for anything variable it says the price depends on the job and takes the details so you can quote it properly.
Do I have to change my phone number?: No. You get a new number for the assistant, and most businesses forward their existing line to it — after hours, on no-answer, or when the line is busy — and keep the number customers already have.
What happens if it does not understand someone?: It takes a message rather than guessing, and every call lands in your dashboard with a full transcript. Spot-check the first week — that is what the transcripts are for.
What does it cost?: $99/month includes 200 minutes, about 66 calls at three minutes each. Past that it is $0.55/minute, and there are larger plans at $299 for 700 minutes and $599 for 1,400. You do not have to guess your volume: each month you are billed on whichever plan works out cheapest for the minutes you actually used, so a busy month on a small plan stops at what the bigger plan would have cost.