For dental practices

The call you miss at 7pm is the patient you lose by Monday.

A phone line that answers with your hours, your services and your prices — and knows to stop short of anything clinical. It takes the message, logs the transcript, and never puts a patient through to voicemail because the front desk was with someone.

Talk to it

Have a conversation with it, right now

Ask it something one of your dental offices callers would. It speaks in your browser — no number to dial, nothing to install, and no form first.

Or just listen

Three calls it has already handled

Recorded, with transcripts — including the one where it is asked a clinical question and declines to answer it. That refusal is the part worth hearing.

Where these calls actually get lost

After close, and all weekend

A cracked filling on a Friday evening reaches voicemail, and by Monday that patient has called someone else. The line answers with your hours, takes the details, and puts a callback on the list for the morning.

While the front desk is with a patient

Checking someone in means the phone rings out. Nobody has to choose between the person at the desk and the person on hold, because both get answered.

The same four questions, all day

Where do I park, do you take my insurance, what does a cleaning cost, are you open Saturday. Answered from what you told it once, the same way every time.

Hear It Answer

Three calls it handles without anyone in the office. The third one is the one worth listening to — it is what the assistant does when it does not know the answer.

After hours

0:31

A caller reaches the line at 7pm, long after the office closed.

Answers from your hours, takes the message, and sets the callback expectation.

0:31

Read the transcript

Caller: Hi — I was trying to reach the office. I think you're closed already?
Receptionist: We are, yes — the office is open eight to five, Monday through Friday. I can take a message and have someone call you back first thing tomorrow.
Caller: That'd be great. It's about a cracked filling, it's been bothering me all day.
Receptionist: Understood — a cracked filling. Can I get your name and the best number to reach you?
Caller: Marcus Webb. Five five five, oh one four two.
Receptionist: Thanks, Marcus. I've got that down and someone will call you in the morning.

Pricing question

0:28

The single most common call any business gets, at the moment nobody is free to pick up.

Answers directly from your pricing notes instead of taking a message about it.

0:28

Read the transcript

Caller: Hi, how much do you charge for a standard cleaning?
Receptionist: A standard cleaning is a hundred and forty dollars, and for new patients that includes the exam and x-rays.
Caller: Okay. And do you take Delta Dental?
Receptionist: We do. If you leave me your name and number, I'll have the front desk confirm exactly what your plan covers before you come in.
Caller: Perfect. Dana Ruiz, five five five, oh one seven eight.
Receptionist: Got it, Dana. They'll be in touch.

Won't guess

0:23

A clinical question the assistant has no business answering.

Refuses to invent an answer and hands it to a human. This is the behaviour that decides whether you can leave it on your line unsupervised.

0:23

Read the transcript

Caller: I need to know whether Doctor Alvarez can do a root canal on a molar that already has a crown on it.
Receptionist: That's a clinical question, and I'm not going to guess at it. Let me have Doctor Alvarez's team call you back so you get a real answer — can I take your name and number?
Caller: Sure. Priya Raman, five five five, oh one nine three.
Receptionist: Thank you, Priya. I've flagged it as a clinical question and someone will follow up with you today.

These are simulated demos. The businesses, callers and phone numbers are fictional and the voices are synthesised, scripted to what the assistant is actually built to do. They are not recordings of real customer calls — we do not record or publish those.

Put it on your after-hours line first

Forward the practice line to it outside opening hours and leave your daytime routing exactly as it is. You will have a week of transcripts to read before deciding whether it should ever pick up during the day.

200 minutes included, then $0.55/min — and never more than a bigger plan would have cost. No contract, cancel any time from your dashboard.

Other industries

Questions this comes up against first

Will it try to give dental advice?: No, and that is the sample worth listening to below. Asked whether a symptom is serious, it says it cannot answer that and offers to get a message to the practice. It answers logistics — hours, location, insurance, pricing, scheduling — and hands anything clinical to a person.
Is this HIPAA compliant?: We do not hold a HIPAA attestation or a BAA today, so do not route protected health information through it. It is built for the front-of-house call: hours, directions, insurance carriers accepted, pricing, and taking a callback message. If you need a signed BAA before going live, tell us and we will say plainly where we are rather than sell around it.
Do I have to change my phone number?: No. You get a new number for the assistant, and most businesses forward their existing line to it — after hours, on no-answer, or when the line is busy — and keep the number customers already have.
What happens if it does not understand someone?: It takes a message rather than guessing, and every call lands in your dashboard with a full transcript. Spot-check the first week — that is what the transcripts are for.
What does it cost?: $99/month includes 200 minutes, about 66 calls at three minutes each. Past that it is $0.55/minute, and there are larger plans at $299 for 700 minutes and $599 for 1,400. You do not have to guess your volume: each month you are billed on whichever plan works out cheapest for the minutes you actually used, so a busy month on a small plan stops at what the bigger plan would have cost.